Cancellation policy

Cancellation Policy

Effective Date: [Insert Date]

At Top Choice Items, we understand that circumstances may arise where you need to cancel your order. This Cancellation Policy outlines the terms and process for order cancellations on our Website, https://topchoiceitems.com.

1. Eligibility for Cancellations

You may request a cancellation under the following conditions:

  • The cancellation request is made before the order has been shipped.

  • The product is not a custom or personalized item, as these are non-cancellable.

2. Non-Cancellable Items

The following items cannot be cancelled once the order is placed:

  • Custom or personalized products.

  • Digital products or downloads.

  • Perishable goods such as food, flowers, or plants.

3. Cancellation Process

To request a cancellation:

  1. Contact Support: Email us at [email protected] with your order number and reason for cancellation.

  2. Review of Request: Our team will review your request and confirm whether the cancellation is possible.

  3. Refund (if applicable): If the cancellation is approved, a refund will be processed as per our Refund Policy.

4. Refund for Cancelled Orders

  • Approved cancellations will result in a full refund if the order has not been shipped.

  • Refunds will be processed within [number of days] and will be credited to your original payment method.

5. Changes to This Cancellation Policy

We reserve the right to update this Cancellation Policy at any time. Changes will be posted on this page with the updated effective date. Continued use of our Website constitutes acceptance of the revised policy.

6. Contact Us

If you have any questions or concerns about our Cancellation Policy, please contact us at:

Thank you for choosing Top Choice Items. We appreciate your business and strive to offer the best shopping experience.